RCCMD does not receive broadcast signals

Note:

The issue is fixed in firmware 2.30: the broadcast checkbox is only available when SSL/TLS is disabled.

Problem: 

After configuring the CS141 WebManager to send RCCMD commands via UDP broadcast, the broadcast signal is not received by RCCMD.
As a result, no events are logged and no entries appear in the RCCMD eventlog.

Typical symptoms:

• Broadcast is enabled in the WebManager.

• RCCMD event history remains empty.

• No shutdown or action is triggered via broadcast.

Cause:

RCCMD broadcast communication does not support encryption (SSL/TLS).
If TLS or SSL-only connections are enabled on either side, the broadcast packets are blocked and never reach RCCMD.

This usually happens when:

• “Accept only SSL/TLS connections” is enabled in RCCMD.

• “Accept only TLS connections” is enabled in the CS141 under Services > RCCMD & UNMS.

Broadcast and encryption simply do not work together.

Solution:

Step 1: Disable TLS on the CS141

On the CS141 WebManager go to:
Services > RCCMD & UNMS

• Uncheck Accept only TLS connections

• Click Apply

Step 2: Disable SSL/TLS on RCCMD

On the RCCMD Web Interface go to:
Options > Connections

• Uncheck Accept only SSL/TLS connections

• Click Save

Step 3: Restart RCCMD

After changing the settings, restart the RCCMD service so the changes actually take effect.